Frequently Asked Questions

Below the most frequently asked questions are listed. If your question isn't on this page or the answer isn't sufficient for you, feel free to contact us. We will try to help you as soon as possible.

Product information

What are te system requirements?

To be able to run our visualization, you need Windows XP Media Center or Windows XP with Windows Media Player. The visualization is not tested on Vista.

Can I use the Fireplace Visualization also in Windows Media Player?

Yes, you can. The visualization is designed for Media Center, but it's compatible with Windows Media Player.